Clavius Solutions

Support Engineer

5 - 8 Years

Bangalore


Job Description

Responsibilities
- Provides support to customer/users where the product is highly technical or sophisticated in nature
- Provides technical support to field engineers, technicians, and product support personnel
- Responds to situations where first-line product support has failed to isolate or fix problems in software
- Reports design, reliability and maintenance problems or bugs to engineering
- May be involved in customer installation and training

Qualifications & Skills:
- Minimum Experience of 6-8 yrs supporting customers
- Should be a self starter and someone who can influence others
- Knowledge of Networking, TCP/IP, Windows/Linux
- Excellent written and verbal communication skills
- Good knowledge on Tech Support processes
- Background on On-premise appliance support is a plus.

Salary Not Disclosed
Industry IT Hardware / Technical Support / Telecom Engineering
Work Experience 5 - 8 Years
Qualification B.Tech/B.E

Key Skills

Support Engineer Networking linux

Company Profile